FAQs

• Charging Speed: DC fast chargers are much faster, suitable for quick charging, while AC chargers are slower, ideal for daily use.

• Usage Scenarios: AC chargers are for home or long-term parking locations (e.g., offices, residential areas), while DC chargers are for high-speed charging locations like highway service areas and public stations.

• Cost and Installation: AC chargers are simpler, cheaper, and easier to install, while DC chargers are more complex, expensive, and require more infrastructure support.

• Home charging - 6-8* hours.

• Public charging - 2-6* hours.

• Fast charging takes as little as 25* minutes to achieve an 80% charge.

• Charging time varies based on the charger type, battery capacity, and the current battery level.

When choosing a charging station, consider your specific needs, including installation location, charging speed, and budget:

• Home users: Choose an AC charger (7kW, 11kW, or 22kW) with smart control and reservation features.

• Business users: Opt for a mid-to-high-power charger (22kW+) or a DC fast charger for higher efficiency.

• Public fast charging stations: Select a DC fast charger with 50kW or higher for rapid charging.

The best location for a home charging station is in a garage or dedicated parking space, ensuring it is close to a power outlet for easy electrical connection. If there is no garage, you can consider installing it on the driveway or in a parking lot of an apartment, but you need to ensure proper electrical access and safety.

Each type offers different benefits in terms of range, charging options, and fuel sources.The main types of electric vehicles (EVs) are:

• Battery Electric Vehicles (BEVs): Fully electric, powered by batteries with no internal combustion engine (e.g., Tesla Model 3).

• Plug-in Hybrid Electric Vehicles (PHEVs): Combines an electric motor and gasoline engine, with the ability to charge via an outlet (e.g., Toyota Prius Prime).

• Hybrid Electric Vehicles (HEVs): Uses both a gasoline engine and an electric motor, but cannot be plugged in (e.g., Toyota Prius).

• Fuel Cell Electric Vehicles (FCEVs): Powered by hydrogen fuel cells, emitting only water vapor (e.g., Toyota Mirai).

• Extended-Range Electric Vehicles (EREVs): Primarily electric, with a small engine to extend the driving range (e.g., Chevrolet Volt).

• Connect the Charger: Plug the charging cable from your home charging station (Level 1 or Level 2) into your vehicle's charging port.

• Start Charging: With a Level 2 charger, charging starts automatically once connected. Level 1 chargers (120V) are slower but can be left charging overnight.

• Monitor Charging Status: Check the charging progress on your vehicle's dashboard or via the LED indicator on the charger. Some chargers also have a mobile app for monitoring.

• Unplug After Charging: Once the battery is fully charged, unplug the cable and store it safely.

AC Charging Benefits:

• Lower Cost: Cheaper to install and maintain.

• Home Use: Ideal for residential charging.

• Energy Efficiency: More efficient for overnight charging.

• Simplicity: Easier to integrate into existing infrastructure.

DC Charging Benefits:

• Fast Charging: Charges quickly (80% in 20-30 minutes).

• High Power Output: Reduces charging time significantly.

• Long-Distance Travel: Convenient for highway charging.

• Quick Top-Ups: Suitable for public stations where time is crucial.

AC charging is great for everyday use, especially at home, due to its lower cost and simplicity, while DC charging offers faster, more efficient charging for quick top-ups, particularly in public or highway locations.

• Level 1 (120V): 2-5 miles of range per hour, suitable for overnight charging.

• Level 2 (240V): 10-30 miles of range per hour, faster and ideal for daily use at home or public stations.

Yes, we offer samples for evaluation and testing purposes.

Typically, samples will be delivered within 5-7 days if the materials are in stock. If you need the sample urgently, please let us know.

The production time for bulk orders typically takes 15-20 days, but it depends on the specifics of your order. Please contact us via email for more detailed information.

Yes, we offer OEM/ODM services, including logo customization, color options, and packaging. If you have any further questions, feel free to reach out to us via online inquiry, email, or WhatsApp.

We accept the following payment methods: Visa, MasterCard, T/T, PayPal, PayPal BNPL, Apple Pay, Google Pay, PIX, OXXO, Billie, and Real-time Bank Transfer.

We primarily accept USD (US Dollar) and RMB (Chinese Yuan). If you wish to pay in another currency, we will need to confirm with our bank and get back to you.